Customer support – live help available: Mon – Fri, 8 a.m. – 5 p.m. USA Central time


Welcome to our Support site!

To get started, please select the group that best describes you from the list above and click into that link to view available help materials.

If you need to contact the Support team, please email us at or call 888‑728‑1266 (8am-5pm Central Time, Monday-Friday).

Our team is available to answer your questions and support your myON experience every step of the way.

We take great pride helping to make your myON experience remarkable!

Tweets by ‎myON

Check out these really cool myON-themed classroom labels by ! 😍 …

Loved by students, chosen by teachers! 

A personalized digital library at every students fingertips. Learn more about : 

Do you want books for your classroom?? We're giving away some books and school supplies for using the hashtag and visiting !

Congratulations! We're so excited Mason won the Jr. Bucs Reading Challenge for being a great reader and a life-long learner! Have fun at the game Monday and …

We love this idea! Use myON icons to label classroom books! 😍 …

Bring families together to read at your school with Community Reading Night! Get started with this guide: 

We used to practice annotating text which helps us better comprehend what we read!

RTI consultant and author Denise Gibbs shares her wisdom about the art and science of goal setting. 

Reading support must be a top priority for schools. What if we made a few additional minutes of daily reading practice a reality for all struggling readers, in all grades? Learn more from : 

Talking to Students About Lexile® Measures

Have you ever looked at your Lexile® report in myON and wondered, “What is going wrong?” You’re not alone. If your students are using myON regularly but not showing adequate Lexile growth, chances are you aren’t talking to them about their Lexile measures frequently enough.

Renaissance Announces New Appointments within Executive Leadership Team

Todd Brekhus named chief product officer and Sarah DiFrancesco appointed chief marketing officer to drive continued growth of solutions that help accelerate learning for all.

WISCONSIN RAPIDS, Wis. (June 25, 2018) – ...

Shel Silverstein's Birthday

Shel Silverstein is a children's author who is best known for his amusing poetry. Today is his birthday.